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Exploring the Net
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Many Web sites include massive amounts of information about product and service features. However, as this chapter related, it is most important to list benefits, not just features. Visit two of the sites listed here and answer the questions that follow.

www.epson.com

www.jvc.com

www.micron.com

www.motorola.com

www.caterpillar.com

www.deere.com

www.safety-kleen.com

www.disney.co.uk/

www.washpostco.com

www.harley-davidson.com

www.usps.gov

www.qwest.com/

  1. Does the site include both features and benefits of the company's products or services?
  2. If the descriptions include mostly features (and not explicitly benefits), why do you think the organization chose to offer the information in this way?







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