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Learning Objectives
(See related pages)

  • The marketing concept: an understanding of the nature of marketing, its key components and limitations
  • The difference between a production orientation and marketing orientation
  • The differing roles of efficiency and effectiveness in achieving corporate success
  • The differences between market-driven and internally driven businesses
  • How to create customer value and satisfaction
  • How an effective marketing mix is designed and the criticisms of the 4-Ps approach to marketing management
  • The relationship between marketing characteristics, market orientation, adoption of a marketing philosophy and business performance








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