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Chapter Quiz
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1
Human resource management (HRM) includes all the activities managers engage in to attract and retain employees and to ensure that they perform at a high level and contribute to the accomplishment of organizational goals.
A)True
B)False
2
Training also builds the knowledge and skills of organizational members so they are prepared to take on new responsibilities and challenges.
A)True
B)False
3
Trait appraisals are used because they enable managers to give employees feedback they can use to improve performance.
A)True
B)False
4
Employee benefits are based on the particular job held and not necessarily on membership in an organization.
A)True
B)False
5
The percentage of U.S. workers represented by unions is smaller than it was in the 1950’s.
A)True
B)False
6
The component of an HRM system that focuses on attempting to attract and to hire employees who have the abilities and experiences to help the organization achieve its goals is known as _____.
A)training
B)development
C)recruitment and selection
D)performance appraisal and feedback
E)pay and benefits
7
When managers estimate the qualifications and numbers of employees an organization will need given its goals and strategies, they are engaged in:
A)supply forecasting.
B)recruitment.
C)selection.
D)demand forecasting.
E)development.
8
The process of identifying the tasks, duties, and responsibilities that make up a job and the knowledge, skills, and abilities needed to perform the job is known as a:
A)job description.
B)job specification.
C)job development.
D)job appraisal.
E)job analysis.
9
The degree to which a tool or test measures the same thing each time it is administered is known as the _____ of the test.
A)validity
B)compatibility
C)specificity
D)reliability
E)capability
10
Before creating training and development programs, managers should perform a ______ to determine which employees need training or development and what type of skills or knowledge they need to acquire.
A)performance appraisal
B)job analysis
C)job assessment
D)needs assessment
E)performance feedback







Jones, CM,8eOnline Learning Center

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